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Effective Date: 04/20/2026
This HIPAA & Platform Privacy Notice explains the important distinction between the public website at twogoldapp.com and the secure TWO Gold app or provider platform.
This page is intended for dentists, dental specialists, dental practices, and other professional users who visit twogoldapp.com to learn about the TWO Gold platform.
twogoldapp.com is a public marketing and informational website. It is not intended to be used as a secure patient portal, clinical communication system, dental record system, treatment platform, or protected health information intake tool.
The TWO Gold app and provider platform may involve patient information, dental information, visit records, images, appointment details, prescriptions, clinical notes, transcripts, and other protected health information. Those app-based activities are governed by separate app terms, privacy notices, HIPAA-related policies, provider agreements, patient consents, and other applicable documents.
Please do not submit protected health information, patient medical information, dental records, diagnosis information, treatment details, prescriptions, patient photographs, clinical images, insurance information, or urgent care details through any public website form on twogoldapp.com.
Website forms are intended for provider inquiries, general business questions, demo requests, account-related questions, and technical support that does not require disclosure of patient-specific health information.
If a matter involves patient care, patient records, clinical details, or protected health information, please use the secure TWO Gold app or another approved secure communication channel.
Dentists and dental practices using the TWO Gold platform are responsible for complying with applicable privacy, security, documentation, informed consent, patient communication, recordkeeping, and professional obligations.
Providers should use appropriate secure channels when communicating about patient-specific information. Providers should not include patient health information in general website forms, general email messages, or non-secure communications unless authorized and appropriate under applicable law and policy.
TWO Gold provides technology and platform-related services to support virtual dental care. Depending on the specific service, relationship, and data involved, different privacy, security, contractual, and HIPAA-related obligations may apply.
This website notice does not define or replace any business associate agreement, provider agreement, notice of privacy practices, patient consent, platform privacy policy, or app-specific legal document.
Patient-facing privacy rights, protected health information practices, app data handling, clinical record access, and patient consent obligations should be addressed through the applicable app documents and patient-facing notices.
Dentists and patients should review the privacy and consent materials presented within the TWO Gold app or during the applicable onboarding or consultation process.
If you are reporting a technical issue through this website, please describe the technical problem without including patient names, patient contact information, dental history, diagnosis, treatment details, prescriptions, images, or other protected health information.
Examples of appropriate technical support messages include:
Examples of information that should not be submitted through website forms include:
TWO Gold takes privacy and security seriously. However, public website forms and general website communications are not intended for patient-care communications or protected health information.
Use the secure TWO Gold app or another approved secure communication channel for patient-specific matters.
For website privacy questions, provider inquiries, or non-clinical support questions, contact:
TWO Gold Enterprises, LLC
Email: support@twogoldapp.com
Phone: 678-439-9010
Mailing Address: 146 Creekrise Place, Palmetto, GA, 30268, USA
For patient-specific or clinical matters, please use the secure TWO Gold app or another approved secure communication channel.
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© 2026 TWO Gold Enterprises, LLC. All rights reserved.
Disclaimer: TWO Gold Enterprises, LLC provides technology and platform-related services for teledentistry. Website content is for informational purposes only and does not guarantee provider acceptance, patient volume, revenue, clinical outcomes, prescriptions, or business results. Do not submit patient health information through public website forms.
Available only in Georgia